شكاوى العملاء
هذه الصفحة متاحة باللغة الإنجليزية.
To meet our customers' legitimate expectations of better, faster and more effective service, the company constantly works to improve its service standards. We expect all our officers and employees to maintain the highest standards of integrity and transparency with customers and intermediaries.
A grievance is a documented expression of a customer's dissatisfaction. Every employee is expected to give time and effort to resolving customers' grievances within the company's guidelines and the terms of the policy.
How to complain
- Contact the office that handled your policy, or submit a ticket through Online Customer Support.
- If you are not satisfied with the answer, write to our Compliance Officer.
Chirag Asar, Compliance Officer — chiragasar@intercol.com, +973 1750 1826