About us

New India Assurance Co. Ltd. is a multinational general insurance company owned by the Government of India, operating in 22 countries and headquartered in Mumbai. Its global business stood at US$ 4.6 billion in the financial year 2021–22.

Founded by Sir Dorabji Tata in 1919, New India has been the largest general insurance company in India for more than 40 years. It is rated B++ (Good) for financial strength by AM Best, with a stable outlook; the long-term issuer credit rating is bbb+ (Good), stable.

Vision

To be the most respected, trusted and preferred non-life insurer in Bahrain.

Mission

• To serve the customer with courtesy and warmth in the best way possible.
• To develop general insurance business in the best interest of the local community.
• To provide financial security to individuals, trade, commerce and all segments of society through high-quality insurance products and services at affordable cost.
• To use our capacity and financial rating for reinsurance support in the local and GCC markets.
• To be fair and transparent to all our customers, claimants and channel partners.

"A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption of our work. He is the purpose of it." — Mahatma Gandhi

Bahrain operations

The long and rich friendship between the Kingdom of Bahrain and the Republic of India is founded on trust and a strong trade partnership since the time of the Dilmun and Indus Valley civilisations.

New India Assurance began insurance operations in Bahrain in 1959 through the Arabian Gulf Agency, which became International Agencies Company Ltd (INTERCOL), founded by the late Mr Ali Abdul Rahman Al Wazzan. When the Central Bank of Bahrain began regulating insurance, the relationship was formalised: The New India Assurance Co. is the licensee and INTERCOL its exclusive Appointed Representative.

For more than six decades New India, supported by INTERCOL, has served Bahrainis, expatriates and the wider community in general insurance, and met the reinsurance needs of GCC insurers. Day-to-day business is managed by the agents under the company's supervision; underwriting, claims settlement, AML and compliance, and customer grievances are handled directly by the company's representative.

About INTERCOL

From modest beginnings in 1957 representing a single shipping company, INTERCOL is today a diversified, 100% Bahraini-owned company representing more than 200 leading corporations. It was founded by the late Ali Abdul Rahman Al Wazzan and Mr Sadiq Mohammed Al Baharna, and was the first company of its kind in Bahrain to achieve ISO 9001 and ISO 14001 certification company-wide.